Your Luxury Stay Starts Here
Connect with our dedicated concierge team to tailor your Australian retreat. Whether it's a room enquiry, event planning, or travel assistance, we are at your service.
Visit Us
18 London Circuit
Canberra, ACT 2601
Australia
Call & Email
+61 2 6100 4820
concierge@zelquavianluxeretreat.com
Reception Hours
Front Desk: 24/7 Service
Concierge: 7:00 AM – 11:00 PM Daily
Quick Links
Enquiry Form
Please provide your details below and our team will contact you within 24 hours.
Plan Your Stay
Your journey to luxury is seamless with our structured planning process.
Choose Room
Browse our collection of Deluxe Rooms and Executive Suites to find your perfect match.
Select Dates
Determine your intended travel dates and check for any seasonal events at the casino.
Send Enquiry
Submit our availability enquiry form with your preferences and special requests.
Confirmation
Receive a personalized confirmation and itinerary from our dedicated hospitality team.
Visit
Prepare for your visit to Australia's premier luxury retreat and entertainment destination.
Driving
Located in central Canberra. Approach via London Circuit or Commonwealth Avenue. Secure guest parking is available near the main entrance.
Taxi & Rideshare
Designated drop-off zones are located directly in front of the hotel reception. Average travel time from Canberra Airport is approximately 15 minutes.
Airport Connections
We offer pre-arranged transfer options from Canberra Airport. Please contact our concierge to arrange your private transfer.
Parking Information
On-site secure parking is available for guests. Hourly rates apply for visitors, with complimentary parking for Executive Suite guests.
Common Questions
Everything you need to know about your stay at ZelquavianluxeRetreat.
What are the check-in and check-out times?
Check-in is available from 3:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out may be requested and is subject to availability.
How can I check room availability?
You can check availability through our Rooms & Suites page or by sending an enquiry form. Our concierge team will confirm current status within 24 hours.
Is guest parking available on-site?
Yes, we provide secure on-site parking and valet services. Valet parking is complimentary for guests staying in our Executive and Signature Suites.
How do I make a dining reservation?
Reservations can be made directly via our Dining & Experiences page or by calling the reception. We recommend booking at least 48 hours in advance for signature restaurants.
What is the age requirement for the casino floor?
In accordance with Australian law, guests must be 18 years or older to enter the gaming floor. Valid photo identification is required for entry.
Is there a dress code for the resort?
We maintain a smart casual dress code throughout the hotel and entertainment areas. Signature dining and premium lounges may require formal attire.
Is the hotel fully accessible?
Yes, ZelquavianluxeRetreat is designed for full accessibility, including ramp access, spacious elevators, and specifically designed accessible suites.
Do you offer complimentary Wi-Fi?
High-speed, complimentary Wi-Fi is available for all guests throughout the entire property, including rooms, suites, and public entertainment areas.
Can I host private events at the resort?
Absolutely. We offer various private dining rooms and event spaces. Please use the enquiry form to contact our events manager for a custom proposal.
How do I arrange a group booking?
For bookings of 5 or more rooms, please select 'Group Enquiry' in our form. We offer specialized rates and concierge support for larger parties.
What is your cancellation policy?
Cancellations made 48 hours prior to arrival are typically free of charge. Policies may vary for special event dates and group bookings.
How can I contact the reception?
Our reception is available 24/7. You can reach us via the 'Call' button on our website or by dialing '0' from your room phone during your stay.
"The booking process was incredibly smooth. I sent an enquiry for my anniversary, and the concierge team responded within two hours with a perfectly tailored itinerary."
"Planning a group event for 20 people felt daunting until I contacted ZelquavianluxeRetreat. Their events manager handled everything from room blocks to dining reservations with absolute professionalism."
"I appreciated the clear directions and parking information provided before my stay. It made arriving at the resort stress-free, allowing me to start my holiday immediately."
Experience the Pinnacle of Australian Luxury
Our team is ready to welcome you to a world of sophisticated entertainment and unparalleled comfort.